Occasionally, we like to take before and after pictures of our work. Interior photos will be for our reference only and will not be publicized with any of your identifying information. We do respect your right to privacy.
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Sweeping Hands Cleaning Service LLC
- Address : Gretna, LA 70056, United States
- Opening Hours : 8:00 am - 4:00 pm
About
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- About Us
About Us
LaShanda Brown founded Sweeping Hands Cleaning Service LLC in 2008. Her unwavering passion for home cleaning, a heartfelt commitment to helping others, and a profound love for house cleaning are what propelled her to establish her very own home cleaning service. LaShanda’s team wholeheartedly shares the vision of her business, and it’s evident in their diligent efforts to provide the utmost level of house cleaning possible. While it’s impossible to guarantee 100% perfection, it is Sweeping Hands’ primary objective to deliver clients a home cleaning service that isn’t flawless, but is unquestionably worth it. We extend our gratitude in advance for considering our home cleaning services. We are eager to serve you and look forward to cleaning your home!
- Customized Cleaning
Experience a top-tier cleaning service that’s meticulously tailored to meet your demands, ensuring the best quality every time.
- Quality Service
We’re your trusted choice for high-quality, professional solutions that deliver outstanding results every time.
FAQs
Frequently Asked Questions
At Sweeping Hands Cleaning Service, we address your most Frequently Asked Questions. Get insights about our company’s offerings, scheduling, and services to make informed decisions for your cleaning needs.
About Us
Guidelines
Thank you for choosing Sweeping Hands! Below are the guidelines we ask our clients to abide by. These guidelines have been put in place in order to provide a safe environment for our employees and set clear expectations with our clients so that we can continue to make your home sparkle for years to come!
Hours of Operation
Sweeping Hands generally provide service between 9am-4pm Monday-Friday and Saturday 10am-2pm. Business hours for voicemail, email, and/or text messages are during normal business hours with a general response time of 1 hour.
Holiday Schedule
Please note we will be closed in observance of the following holidays:
- New Years Day
- Mardi Gras Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Black Friday
- Christmas Day
If your cleaning should fall on a holiday, all weekly clients will be rescheduled to the next cleaning day. All biweekly clients will be rescheduled as the schedule allows for that week.
Technology
Sweeping Hands utilizes technology to its fullest to provide an even smoother customer experience! You will receive an automated reminder email and text the night before your service. You may respond to the email; however, the automated text messages are only one way. You do have the option to opt-out of these.
Our cleaning techs clock in and out from our scheduling app on their phones, and GPS coordinates are registered at the time of input. This is to make sure they have arrived and left safely.
Initial Cleaning Estimate
We take many variables into account when we give an initial cleaning estimate, but due to it being given over the phone, our cleaning technicians will let us know if extra time is needed to perform our full scope of service in your home. Sweeping Hands will call you about ½ hour before your initial clean is scheduled to be completed. They will also let you know if the home will require extra time due to things like higher dirt level than anticipated, a high number of knick-knacks/trinkets, etc. You will have the option to approve the extra time or to stay within your original estimate, understanding it will be left incomplete. Sweeping Hands will never charge your card for any extra time without your consent.
Time of Service
It is very difficult to commit to an exact arrival time (apart from first thing in the morning) because of our ever-changing schedule and the fact that we don’t finish cleaning each home at an exact time. We service homes between the hours of 8:00 a.m. and 6:00 p.m. and will strive to be at your home within a 30 minute window of the estimated time given to you.
Access to the Home
In the event the client chooses to leave a door unlocked or to place a key under a mat or any other unsecured place for the cleaners to gain entry into the home, Sweeping Hands will not be held liable for any theft or damages to the client’s home.
Home Alarm Systems
Sweeping Hands will not be liable for any false-alarm charges due to code changes not brought to their attention before servicing the home.
Working in the Home
The cleaning techs need to be able to work without distractions. Every effort is made for the cleaners to work safely, but we cannot assume liability for the safety of others while cleaning your home. This includes children and pets. In the event the cleaners are not able to work without distractions that affect their ability to work at their normal speed, Sweeping Hands reserves the right to charge for their extra time spent in the client’s home.
If for any reason a cleaning tech of Sweeping Hands feels that their personal safety is in danger enough to leave the job site due to actions by the client or the client’s guests or animals, the client will be liable for the full cost of the service.
Biohazard
Our cleaning technicians’ safety and health are of the utmost importance to us, so we ask for you to let us know if there are any potential biohazard situations. These can include mold, rodent or bug infestations of any kind, or human or pet urination or feces. If a biohazard situation is evident, our technicians will not be able to service your home. Follow-up service cannot be performed until documentation is presented showing the situation has been resolved.
Safety
Our number-one concern is for the safety of our clients and our cleaning technicians. Sweeping Hands is insured and cannot perform any cleaning from anything higher than a two-step ladder. Any heavy or large furniture must be moved away from the walls in order to clean behind them. In order to prevent damage and remain safe, our cleaning techs will not move furniture, appliances, or other heavy objects.
Price Increases
Clients are given advance notice of any price increases. Sweeping Hands price increases are scheduled annually but reserves the right to raise prices at any time.
Non-Solicitation of Employees
When a client enters into an agreement for services with Sweeping Hands, the client understands that they will pay a [$5,000] training fee to Sweeping Hands if they engage in a working relationship directly with any employee of Sweeping Hands during the course of service other than through Sweeping Hands
Our Guarantee
We want all of our clients to be absolutely satisfied with the cleaning service! Report any concerns to our office at 504-610-5305 or to sweepinghandsllc@yahoo.com within 24 hours after the service. We will return and reclean the area(s) of concern at no charge.
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Contact Us For Excellent Service
Contact us today for excellent service that exceeds your expectations. We’re here to make your space cleaner and brighter.
How It Works
Our Working Process
Discover Sweeping Hands Cleaning Service’s systematic working process, designed for maximum efficiency and top-tier quality. From initial assessment to the final touch, we emphasize thoroughness and unwavering commitment to customer satisfaction, ensuring your space shines at its best.
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Delivering Peace Of Mind Through Our Cleaning Services
Experience true peace of mind with Sweeping Hands Cleaning Services. From residential house cleaning to deep cleaning and commercial janitorial services, we’ve got you covered. We specialize in move-in and move-out cleaning, Airbnb, and vacation rental cleaning, as well as hoarder cleaning services, ensuring a spotless and stress-free environment.